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Identity Contact Center Limited

  • Our range of services

    Inbound Call Services

    Welcome to Identity Contact Center where we pride ourselves on being the leading innovators in tele-communication equipment, call and contact center solutions.

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    We are Unified Communication Solutions provider and we create platforms that clients can use to kickstart or accelerate their growth.

    We do this by capitalising on mutually beneficial partnerships with vendors to offer the best cost effective and quality products and services.

Our expertise

Our Core Products & Services

We are Unified Communication Solutions provider and we create platforms that clients can use to kickstart or accelerate their growth

Agile
Quality Service
Competitive Pricing
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What we do

PrimeConnect Solutions is a customer experience and communication support company that provides 24/7 inbound and outbound call center services. We help businesses improve customer satisfaction, increase sales, and streamline their communication 

Digital PBX Solutions

- PBX Appliances

- IP Desk Phones and Softphones

- Telephony Hardware - GSM gateways

- SIP Trunking Services

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Omni Channel Contact Center

- Voice, Live Chat, Email, Social Media, SMS

- CRM API integrations
- Real time monitoring, Reporting & Analytics
- IVR and Auto Dialer
- Robo Dialer
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Complementary Products

- Ready IT Infrastructure for our products & services e.g Structured Cabling
- General IT Hardware Supplies - Call Center Headphones
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Start a new work with us.

From phones to PBX systems  if it powers your communication, we’ll bring it back to peak performance

Some of our clients

Over 25+ worldwide clients 

We partner with businesses and organizations including electronics retailers, mobile carriers and insurance companies to create beneficial collaborations.

Our partners

Over 25+ worldwide partners

We partner with businesses and organizations including electronics retailers, mobile carriers and insurance companies to create beneficial collaborations.

Our Clients